Frequently Asked Questions
A selection of the more commonly asked questions.
Body in Motion Physiotherapy is ACC registered. Clients will be required to pay a surcharge per visit. See Our Fees for more information .
We will advise you if we think that is possible. If ACC declines to cover your claim, you will need to pay us as a private patient to continue treatment. See Our Fees for prices.
We have expertise in most mainstream sports, especially rugby, netball, volleyball, soccer, multisport, cricket, league, golf and bowls.
You can see our staff specialties in the Our Team section or just ask our receptionist when you phone for an appointment.
Ideally loose and comfortable clothing.
We may need you to remove items of clothing depending on the injury site, in which case we provide gowns for your privacy.
We provide gowns, shorts and blankets but you are welcome to bring your own gown or wrap for more comfort.
If you have medical reports, x-rays or scans relating to your injury or condition, then please bring them along to your first appointment.
We are committed to providing you with the best service possible and always welcome feedback on any part of our service. If you have a compliment or a complaint please feel free to talk to us or complete our customer service feedback form.
If the problem is not resolved to your satisfaction you have the right to contact the Health and Disability Commissioner’s office on 0800 11 22 33.
ACC still covers physiotherapy treatment for injuries from accidents.
However, in 2009, ACC reduced the level of funding, and physiotherapists now need to charge a co-payment to help meet the costs of your treatment. You can still go directly to a physiotherapist for treatment, or you may be referred by your GP, a specialist or your employer. Payment is required on the day of treatment, unless otherwise arranged. For conditions not covered by ACC but funded by public health, a referral from a hospital or doctor is essential. There may be a small charge for materials (e.g. strapping, acupuncture needles).
Cancellation / No Show Fees : If you cannot attend your appointment, please let us know as soon as possible. Please Note: Appointments not cancelled at least four hours before the scheduled time will incur a $35 charge.
BODY IN MOTION - BOP Clinics
ACC-Covered Injuries
First Visit: $49
Follow-Up Visits: $45
Private visits
First Visit: $119
Follow-Up Visits: $95
BODY IN MOTION - LISA HANSEN
ACC-Covered Injuries
First Visit: $45
Follow-Up Visits: $40
Private visits
As you are an individual we individualise the cost to the complexity of your problem. Your first and subsequent visits will be charged from $80.
BODY IN MOTION - THE BACK CLINIC
ACC-Covered Injuries
First Visit: $89
Follow-Up Visits: $48
Private visits
First Visit: $160
Follow-Up Visits: $85
Senior Practitioners
At Body In Motion we can cater to everybody’s needs. Have you seen multiple healthcare professionals already for your injury? Perhaps your injury is taking longer to resolve than expected? Not seeing the results you expect? Want to see someone with more experience and extensive post graduate training? Why don’t you talk to us about booking with a “Senior Practitioner”.
Senior Practitioners ACC:
First Visit: $59
Follow-Up Visits: (30 mins) $55
Follow-Up Visits: (40 mins) $59
Senior Practitioners – Private
First Visit: $129
Follow-Up Visits: (30mins) $109
Follow-Up Visits: (40 mins) $125
- Rebecca Lumb (Whakatane)
- Mel Smith (Girven/Blake Park)
Private Follow-Up Visits: (45mins) $95
(Also subsequent options for 60mins as needed)
ACC First Visit (75mins) $109
ACC Follow-Up Visits (45mins) $39
(Also subsequent options for 60mins as needed)
ACC 60min $99
ACC 40min $80
ACC 60min $65
Private 60min $160
Private 40min $140
Private 30min $115
Breathing
First Visit: 60mins $135
Follow-Up Visits: 30mins $68
Private Psychologist $220
Running Assessment
First Visit: 60mins $110 – $125 ($70-$75 if ACC covered)
For our Pilates pricing – please follow this: link: https://encorepilates.co.nz/pricing/